What managers actually need to know when someone is struggling Most managers want to support their people. The difficulty is that wanting to help and knowing how to help are two very different things. When someone in your team starts behaving differently, withdrawing, becoming less engaged, taking more time off or simply not seeming themselves,
Notice. Listen. Support. Signpost. Read More »
Many managers believe they need to feel completely confident before they begin a supportive conversation with a member of their team. It’s an understandable assumption. When someone appears to be struggling, it’s natural to worry about saying the wrong thing, making the situation worse or not knowing how to respond if emotions surface. But through
Good conversations start with curiosity, not confidence Read More »
Confidence isn’t about having all the answers. It’s about understanding what good support looks like. Managers today are expected to do far more than simply oversee workloads, meet targets and deliver results. They’re increasingly expected to support people through challenges that are often complex, personal and not always visible on the surface. Yet one of
What changes when managers feel better prepared? Read More »
In most workplaces, when someone starts struggling with their mental health, it rarely begins in a way that’s easy to recognise. There isn’t usually a clear moment where something is said outright, and it’s rarely something that immediately feels serious or urgent in the way people sometimes expect it to be. More often, it starts
The signs are usually there. We’re just not looking for them. Read More »
Our level of resilience is defined by our ability to overcome issues and challenges quickly, minimising the emotional impact and maintaining a high level of self-esteem despite being subjected to negative situations. We’re all born with a high level of resilience and self-esteem – have you ever met a 4-month-old baby who is concerned about
Resilience – What is it and how can we increase it? Read More »
Are you looking to improve your work/life balance and realise you’re spending too much time on staff issues or juggling resources to cover sickness absence? Do your team lack engagement and motivation? Are you concerned about the levels of stress your team are feeling? Maybe you find someone in your team who has a personal
Workplace wellbeing and how to improve it Read More »
An Academy of three schools in Suffolk recognised that at least 25% of pupils in each class were not achieving their expected grades in exams and tests. School refusal was common for many of their children. Coupled with a ‘needs improvement’ Ofsted grade, they realised it was time to focus on the children’s emotional well-being
An Academy of three schools Read More »
A 45-year-old Director of a large company was experiencing anxiety and depression. He had been taking prescribed medication which took the edge off of his symptoms, but they were limiting his ability to function at work. His anxiety prevented him from taking his children to the places they liked to go, and, with his depression,
Director of a large company Read More »
An engineering company in Norwich with 150 team members was experiencing high sickness absence rates and low staff engagement. The absences recorded for the past year, purely related to mental health or muscular-skeletal, were 900 days across the team, averaging six days per person. It’s essential to look at your muscular-skeletal absence reasons as, on
Engineering company in Norwich Read More »
When the majority of children can achieve in class, how are they reaching poor results when you know they CAN do it? Maybe it’s because they just don’t believe they can. With 20% of each class likely to have low self-esteem, maybe it’s time to help them build their confidence and resilience so they can
Is it time for your children to shine? Read More »
